Introduction: a change in how we search for information
The future of Internet searches is undergoing a transformation. For years, we grew used to typing a few words into Google and reviewing the links that appeared. Today, users want something different: quick, clear answers, often explained in natural language, as if they were talking to an expert or a virtual assistant.
This change is being driven by artificial intelligence (AI). Google and other search engines are integrating these technologies into their results, changing how we find information and buy products online. For online stores, marketplaces and corporate websites, this brings both challenges and new opportunities.
The current Google search model
How traditional results work
Until recently, Google searches followed a familiar pattern:
- The user types in a few keywords.
- Google searches millions of pages and displays a list of results as “blue links”.
- Paid ads, featured snippets with quick answers and maps also appear for local businesses.
This is the model that has dominated the Internet for more than 20 years.
The role of traditional SEO in online visibility
The SEO, or search engine optimisation, has been the key tool enabling businesses and content creators to appear in these searches. It is based on three pillars:
- Optimised content: using the right words in texts, titles and descriptions.
- Website authority: earning quality links that build Google's trust.
- User experience: fast, mobile-friendly pages that are easy to navigate.
Until now, those who applied these practices well gained visibility. But with the arrival of AI, these rules are starting to change.
The emergence of artificial intelligence in search
Chatbots and conversational assistants as an alternative to Google
More and more users are asking questions of virtual assistants such as ChatGPT, Alexa or Siri instead of searching on Google. These systems offer something different:
- Asking questions in natural language.
- Getting a clear answer without reviewing ten different pages.
- Continuing the conversation with related questions.
This changes the habit: instead of searching for links, users expect someone (or something) to give them the answer directly.
Google SGE (Search Generative Experience) and its implications
To avoid falling behind, Google is developing its own AI-based experience, called SGE or Search Generative Experience, which is gradually being integrated into its search engine.
When a user searches for something, Google no longer shows only links, but also a summary generated by artificial intelligence. For example, if someone searches for “best value smartphones 2025”, Google can directly present a comparison with models, prices and reviews.
This benefits users, but poses a challenge for websites: if Google already provides the answer, what encourages the user to visit the original page?
Other relevant players: Bing, Perplexity, You.com, etc.
Google is not alone.
- Bing (Microsoft) integrates AI to offer conversational answers.
- Perplexity focuses on providing concise information with clear references.
- You.com offers personalised searches, privacy and extra features.
This broadens the options and takes us towards a more diverse ecosystem, where users can choose the type of search experience they prefer.
From a question to verification
Question
Describe a need with context.
Answer
Receive an initial synthesis.
Sources
Read sources and check what matters.
How searches are changing and what users expect
From “blue links” to direct answers
Today's users want immediacy. We used to accept reviewing several links; now we look for an answer that is ready to use. Google and other search engines know this and are prioritising AI-generated summaries and explanations.
Personalisation and context in results
Search engines are also adjusting answers to the user's context:
- Their location (for example, nearby restaurants).
- Their search history.
- Their interests or past purchases.
This means that two people making the same search may see different results, tailored to each of them.
Conversational experience and multimodal search
Searches will not be text alone. Users already combine:
- Voice: talking to the search engine as an assistant.
- Images: uploading a photo of a product and searching for where to buy it.
- Videos: getting answers in a visual format.
The future will be multimodal, with several ways of interacting at the same time.
Impact on content creators and SEO
Challenges for media outlets and blogs in an AI-dominated environment
For digital media outlets and blogs, the challenge is clear: if the search engine already gives a complete answer, traffic to their pages may decrease.
AI systems also prioritise trustworthy, high-quality sources. This means that content creators will need to work harder to demonstrate authority and credibility.
Strategies for adapting to the new paradigm
Some practical strategies include:
- Creating clear, useful content with direct answers to frequently asked questions.
- Adding structured data (a kind of label that helps Google understand information better).
- Focusing on specific niches where detailed information cannot yet be summarised so easily.
The value of original, specialist content
In an environment full of automated summaries, original content is gold. Original research, unique comparisons and first-hand experiences will be valued more highly by both Google and users.
Impact on corporate websites for services and products
It is not only content creators who are affected by the new search paradigm. The corporate websites of service and product businesses also need to adapt.
Changes in how to reach customers
Previously, a customer would search for “lawyer in Madrid” or “renovation company in Barcelona” and review several links on Google. Now, they are likely to receive a summary of options with ratings, approximate prices and reviews, without needing to visit many pages.
Main challenges
- Lower organic visibility: if Google already shows the key information in its summary, corporate websites may lose clicks.
- More direct competition: as search becomes simpler, users compare services in seconds.
Opportunities to stand out
- Transparency and authority: displaying verified reviews, success stories and testimonials.
- Valuable content: practical guides, useful articles and frequently asked questions that help position the business in AI summaries.
- Local optimisation: strengthening the presence on Google Business Profile and trustworthy directories to appear in contextual searches.
In summary, corporate websites must move beyond being simple shop windows and become places where users find clear, trustworthy information with added value.
Consequences for ecommerce and marketplaces
How product searches on Google are changing
Google now integrates information about millions of products into its search engine. This means that, when searching for “best capsule coffee machine”, users can directly see comparisons with prices, reviews and photos, without having to visit several online stores.
The integration of AI into Amazon, Shopify and other marketplaces
- Amazon is testing intelligent assistants that recommend products, answer questions and make purchasing easier.
- Shopify and other platforms are also applying AI to improve their internal search engines, correct search errors and offer more personalised recommendations.
Challenges and opportunities for online stores
Opportunities:
- Greater visibility if products appear in Google comparisons or shopping assistants.
- The potential to increase conversions through personalised recommendations.
Challenges:
- More direct competition in results.
- The risk of losing clicks if Google answers the question without users needing to visit the store.
The key will be to offer well-structured catalogues, clear descriptions and quality reviews.
The present and future of Internet searches
What to expect in the next 5 years
In the coming years, we will see:
- More conversational and multimodal searches.
- Virtual assistants that not only recommend products, but also complete purchases.
- Greater user control over what information they want to share to personalise results.
Will AI replace Google or coexist with it?
AI is unlikely to replace Google completely. Instead, we will see coexistence: Google will remain important, but will share the spotlight with assistants and alternative search engines.
Key trends that will shape this evolution
- Optimisation to appear in AI-generated answers.
- The growing importance of trust and transparency in information.
- More integration of shopping experiences within search engines themselves.
Conclusion: towards a hybrid search ecosystem
The future of Internet searches is no longer based on links alone, but on a hybrid model where traditional search engines, AI-generated answers and conversational experiences coexist.
For businesses, media outlets, corporate websites and online stores, the challenge is to adapt to this new landscape, where visibility depends not only on traditional SEO, but also on how AI interprets and displays information.
The opportunities are enormous: greater personalisation, new ways to reach customers and the possibility of establishing authority in a niche. But the risk is there too: those who fail to adapt may lose visibility in an increasingly competitive ecosystem.






